We want you to love your Frog City Farms purchase! If you are not completely satisfied with your order, we are happy to issue a refund in the form of store credit upon the return of the item(s). Customers are responsible for returning items in their original condition, including the cost of return shipping.
Once we receive the returned item and inspect it to ensure it is in its original, unused condition, we will issue store credit for the full purchase amount, minus the original shipping costs. Please note that we cannot issue a refund or store credit until the item has been received and inspected. We are also not responsible for lost return packages or packages mistakenly marked as delivered by carriers. To initiate a return for store credit, please email us at frogcityfarms@gmail.com.
